PATIENT SATISFACTION

Recent patient feedback about the care Wye Surgery is providing during the Pandemic

  • Always good, very Covid secure.
  • I needed advice and treatment which was delivered extremely quickly and with sensitivity.
  • It was my first visit I found it relaxing, the nurse gave good advice on how to keep myself safe.
  • Very well organised with procedures to keep everyone safe during the pandemic.
  • Brilliant nurses extremely helpful and kind.
  • I like the way I was greeted and looked after as I was in a lot of pain.
  • The Dr was very good, made a very quick relationship with me and put me at ease. Was helpful and understanding, made a quick onwards referral for me. I cannot fault my experience today.
  • Great Dr very kind and easy to talk to; reception was also good especially with Covid 19 challenges.
  • Quick replies to online queries, always have brilliant communication with the Surgery.
  • Friendly, clean, helpful and great team work.
  • Brilliant caring service.
  • Had a very charming Nurse dealing with me! Pleasant surgery in every way Thank you.
  • Nursing care excellent, very professional.
  • Wye Surgery has always been an amazing Surgery for me.
  • Feel safe and felt cared for
  • Always welcoming.
  • First time visiting went very smoothly I was impressed, good social distancing.
  • Felt safe and very well organised.
  • Staff are fantastic.

One of our GPs also received a lovely letter from a patient who recently lost her husband of 49 years … saying what a wonderful team of people we have at the surgery … how well she has been looked after … and praising some of the new efficient ways that have sprung up during Covid 19.

 
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