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Wye SurgeryOxenturn RoadWye, Kent, TN25 5AYTel: 01233 884585
Friday 24th June 2022 - We are currently experiencing a problem with our E-consult service and although you will receive a confirmation email of your e-consult, we are not receiving any requests at this time.
We are working hard to rectify this problem and apologise for any inconvenience this may cause.
Thank you for your patience at this time.
> Our Patient Survey > Suggestion Box > Rate Our Service > Patient Participation Group (PPG)
Patient satisfaction is very important to everyone at Wye Surgery.
We strive to deliver excellent care at convenient times and encourage our patients to let us know how we are doing.
See some latest patient feedback.
Below are some of the ways you can give us your feedback and ideas:
Our Patient Survey - it’s anonymous!
Your feedback is valuable and will help us improve our service. After your next appointment at Wye Surgery, please complete our online patient survey or ask for a printed survey at Reception.
The survey invites you to rate your experience of making and having your appointment at Wye Surgery, and to comment on the other services we provide.
If you have any other feedback you’d like to give us, please drop a note into our Suggestions Box at reception.
Write a review or see what others are saying about service at Wye Surgery. iWantGreatCare is a trusted independent website aiming to improve healthcare in the UK. You can contribute by giving confidential feedback about your experience as a patient at Wye Surgery - Go to iWantGreatCare.org
Patient Participation Group (PPG)
If you would like to have input on a range of matters that affect how Wye Surgery delivers patient services, please join our Patient Participation Group (PPG for short).
Please tell us how you think we are doing. Your feedback is important. The survey is anonymous, reviewed regularly and fed back to our staff. Many thanks.
Patient feedback online survey
Our PPG is a volunteer group of patients and practice staff. We meet 3-4 times a year to talk about new services and initiatives for Wye Surgery.
The group aims to help us continuously improve the way we meet patient needs and expectations.
We aim for a wide cross section of patients with different ages, needs and backgrounds - young people, workers, parents, single people, retired people, those with long term health conditions and people from different ethnic groups.
Please get in touch if you would like to join the group.
One of our GPs also received a lovely letter from a patient who recently lost her husband of 49 years … saying what a wonderful team of people we have at the surgery … how well she has been looked after … and praising some of the new efficient ways that have sprung up during Covid 19.