Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for 1 of 4 reasons:
Important - These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Read general information such as:
Wye SurgeryOxenturn RoadWye, Kent, TN25 5AYTel: 01233 884585
If you’re a new patient living within our catchment area you can register with Wye Surgery.
Register with us - we are a forward thinking, family-friendly practice.
Go to: About us and Non English speakers
Download: Wye Surgery Practice Leaflet
To see if you live in our patient catchment area, please enter your postcode in the box below (under the map) or download map (pdf).
New Patients - If you do live in our catchment area, you can normally register with Wye Surgery (although, very rarely we may refuse a registration request).
Existing Patients - If you move out of our catchment area, you must register with a different practice in your new location (unfortunately, you won’t be able to remain a patient with us).
Wye Surgery falls comes under the Ashford Clinical Commissioning Group (CCG). They are responsible for deciding which NHS services are provided, by whom and where.
More info: Phone: 03000 424815 email: firstname.lastname@example.org.
Each new patient will need to complete 1 or 2 forms depending on age.
Download a registration form Or, ask for a form at Reception.
Download a Medical questionnaire Or, ask for a form at Reception.
Parents, guardians or carers may complete these forms on behalf of a child or incapacitated adult.
If you cannot speak or understand English you can bring a friend or relative into your appointment, to interpret for you. Or if you do not know anyone who can do this, we can arrange for an interpreter to be present.
Please contact us well in advance about this, as we will normally need around 10-14 days notice.
About ‘Out of hours and emergency services’: The NHS Choices website has a range of foreign language leaflets explaining what to do if you need urgent or emergency health care.
About ‘The UK’s National Health Service (NHS)’: Below are links to information written for newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
If you are ill while away from home (and are outside the catchment area for your usual GP) or, if you are not registered with a doctor but need to see one, you can receive treatment from us for up to 14 days.
After 14 days you will need to register as either a temporary or permanent patient with us. (If you register as a temporary patient you will also remain a patient of your permanent GP for 3 months. After 3 months you must permanently register with us or go back to the care of your permanent GP.)
To register as a temporary patient simply contact us. We do not have to accept you as a temporary patient although we do have an obligation to offer emergency treatment. You cannot register as a temporary patient if you are already registered with another doctor's practice in our area.
To register as a temporary patient with us:
For appointments, patients can see any available doctor of their choice. However, the General Practice contract made by NHS England requires GP practices to nominate a responsible named GP for every patient. We do this based on patient surname, as follows:
Moving? - Please note if you move out of our catchment area, you must register with a practice in your new location (you won’t be able to continue seeing GPs at Wye Surgery).
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