Closing dates for staff training
We are closed for staff training on:
Wednesday 10 March - closed in the afternoon
Tuesday 11 May - closed in the afternoon.
IMPORTANT - Do we have your right phone number?
If you think we may have an old number for you please let us know as soon as possible. When contacting patients for their Covid Vaccinations we’ve found that quite a few numbers are no longer valid, which is causing worrying delays.
Our Dispensary is now open at lunch times (see new hours)
Our Dispensary opens at 8.30 every week day and no longer closes at lunch time. Please note closing times vary each day.
|Monday ||8.30 am||5 pm|
|Tuesday ||8.30 am||7 pm|
|Wednesday ||8.30 am||5 pm|
|Thursday||8.30 am||7 pm|
|Friday||8.30 am||6 pm|
BEWARE Covid Vaccination Scams
Covid Vaccinations are free of charge. We have been advised that patients are now receiving text messages and emails asking them to follow a link and enter payment details in order to book their COVID vaccination, please be aware this is a scam and patients will NEVER be asked to pay for their COVID vaccinations.
Covid-19 Vaccinations – Find out when your jab is due
We’re working flat out with 5 other practices to roll out vaccinations to our patients as part of the phased national programme.
Click here to find out which phase you’re in
We’ll contact you when it’s your turn (please don’t call us, you won’t be forgotten).
All our vaccination plans are totally reliant on vaccine deliveries and logistical issues, so please bear with us.
Thank you for your patience. Our staff are working extremely hard on this and your support is truly appreciated.
Flu jabs still available for 50-64 year olds
If you’re aged 50-64 and haven’t had your flu jab this winter, please phone us now to book one. NHS Flu Vaccination Info.
If you’re aged 50-64 and haven’t had your flu jab this winter, please phone us now to book one. NHS Flu Vaccination Info
When you come for vaccination, please be mindful of our Covid-19 Safety Measures and social distancing:
- Arrive promptly – do not come too early for your appointment
- Come into the surgery alone, unless you rely on assistance
- You will have your temperature taken on arrival – if it is too high you will be asked to go home and contact the Surgery the following week to re-arrange
- You must wear a face mask or face covering
- We will be operating a one-way system in the practice, please follow the signage and directions given by our staff.
New Urgent Treatment Centres open in East Kent
Wye Surgery's Minor Injury Service closed on 31 October (along with those at other local GP practices and the rural weekend service at Hamstreet, Tenterden, Woodchurch and Charing surgeries), following a change in national NHS policy.
These services have been replaced by new GP-led, Urgent Treatment Centres (UTCs) across East Kent - including one at Ashford Hospital that’s open 24hrs a day, every day of the year including bank holidays.
Because UTCs offer such a comprehensive service, they aim to take the pressure off Hospital Emergency Depts, freeing them up to diagnose and treat acutely unwell patients and those with potentially life-threatening injuries and illnesses.
Find out more
Visit our UTC web page (for details of local UTCs)
NHS - About UTCs (watch the video)
NHS – When to visit an UTC
Latest community health bulletin
View this latest bulletin in your browser
Wye Surgery is part of the Kent & Medway Clinical Commissioning Group (KMCCG), an NHS organisation that plans and buys healthcare services to meet the needs of our local population.
Ashford CCG - name change
Ashford Clinical Commissioning Gropu (ACCG) has now become Kent and Medway Comissioning Group (KMCCG). Find out more on their new website kentandmedwayccg.nhs.uk
'Medication Reminder' Mobile Phone App
A new phone app is now available to help you manage regular medications for yourself or someone you care for. It will remind you when to take medications and when to order repeat prescriptions.
Find out more and download the app
Text Message Appointment Reminders
Never forget another Wye Surgery appointment, simply join our FREE message reminder service.
Just ask at Reception – or phone us – or print off, fill in and return the form below to make sure we have all the details we need to remind you ahead of your future appointments.
Text Reminder Service Form.pdf
PLEASE SIGN UP
Over 12 million GP appointments are missed each year in the UK, costing the NHS more than £162 million per year - join our reminder service and be part of the solution.