Latest News

Job vacancy: Data Quality Administrator to work 4 days a week

Hours: Tuesday to Friday; 8am to 5pm, 32 hrs per week

Main requirements

  • An experienced quality administrator is preferred, with excellent administrative skills
  • Ability to run searches and reports; and collect and submit data to relevant agencies using our practice’s IT systems
  • Ability to liaise and communicate with all members of the practice team and assist with any reports/searches they need
  • Responsibility for the call and re-call of patients for various reviews and screening as well as communicating with patients via text messaging services
  • Experience of working in general practice is desirable as is knowledge of EMIS, CQRS, QOF and Ardens.

The role is varied and demanding. The successful candidate should be flexible, essential to the role is the need to be able to work additional hours/days to cover sickness and holiday when required, as well as being able to work both as part of a team and independently.

Key dates
Closing date: 22 December 2020
Interviews: 6 January 2021

Download Job Description
Download Application Form


For more information please contact 
Michelle Perry 
Wye Surgery’s Assistant Practice Manager
01233 884 585



Coming soon - Flu Vaccines for the over 50s

Please don't ring for appointments yet.
When we receive our new supply of vaccine we will be in touch.
We expect to start booking appointments from 1 December.
Thank you



New Urgent Treatment Centres open in East Kent

Wye Surgery's Minor Injury Service closed on 31 October (along with those at other local GP practices and the rural weekend service at Hamstreet, Tenterden, Woodchurch and Charing surgeries), following a change in national NHS policy.
These services have been replaced by new GP-led, Urgent Treatment Centres (UTCs) across East Kent - including one at Ashford Hospital 
that’s open 24hrs a day, every day of the year including bank holidays.

Because UTCs offer such a comprehensive service, they aim to take the pressure off Hospital Emergency Depts, freeing them up to diagnose and treat acutely unwell patients and those with potentially life-threatening injuries and illnesses.

Find out more
Visit our UTC web page (for details of local UTCs)
NHS - About UTCs (watch the video)
NHS – When to visit an UTC



Changes to Dispensary opening hours

From Monday 5 Oct our Dispensary will open at the following times and closed from 1-2:


Opening hoursMorningAfternoon
Mon9 - 12 - 5
Tues9 - 12 - 7
Weds9 - 12 - 5
Thurs9 - 12 - 7
Fri9 - 12 - 6



Dates when closed for staff training

Our practice and dispensary will be closed at the following times:


  • Weds 13 January – closed in the afternoon
  • Weds 17 February – closed in the afternoon

If you need a doctor when we are closed and cannot wait until we reopen, please dial 111; or look for guidance on the NHS Website.



Important FLU CLINIC Info

Here are the latest details of our 2020 flu vaccination programme

Shielding patients

  • You will receive a letter inviting you to contact the practice on or after Thursday 10 September to book your flu vaccination (only those patients who have be written to will be booked in.)
  • You will be offered an appointment between 21st and 25th September in the marquee at the rear of the practice.  

Patients aged 50-64 years who are in an ‘at risk’ group for Covid-19 – AND – Patients aged 65 or over

  • On Monday 14 Sept, you will receive a text invitation asking you to book a vaccination for Saturday 26 Sept at the practice (vaccinations for those aged 65+ will be done in the morning). 

Patients aged 50-64 years who are NOT ‘at risk’

  • We will text you details as soon as they become available
  • It seems likely that the earliest flu vaccination for this group will be November – provided there is sufficient vaccine available to us.

ALL patients

When you come for vaccination, please be mindful of our Covid-19 Safety Measures and social distancing:

  • Arrive promptly – do not come too early for your appointment
  • Come into the surgery alone, unless you rely on assistance
  • You will have your temperature taken on arrival – if it is too high you will be asked to go home and contact the Surgery the following week to re-arrange
  • You must wear a face mask or face covering
  • We will be operating a one-way system in the practice, please follow the signage and directions given by our staff.




Latest community health bulletin

View this latest bulletin in your browser   
Wye Surgery is part of the Kent & Medway Clinical Commissioning Group (KMCCG),
 an NHS organisation that plans and buys healthcare services to meet the needs of our local population.



Ashford CCG - name change

Ashford Clinical Commissioning Gropu (ACCG) has now become Kent and Medway Comissioning Group (KMCCG). Find out more on their new website



Recent patient feedback

Thank you to all our patients for your patience during these difficult Covid-19 times; and especially to those who have sent in complimentary feedback about our patient care during these challenging times.

Patient feedback (pdf)



'Medication Reminder' Mobile Phone App   

A new phone app is now available to help you manage regular medications for yourself or someone you care for. It will remind you when to take medications and when to order repeat prescriptions.

Find out more and download the app



Text Message Appointment Reminders

Never forget another Wye Surgery appointment, simply join our FREE message reminder service.

Just ask at Reception – or phone us – or print off, fill in and return the form below to make sure we have all the details we need to remind you ahead of your future appointments.

Text Reminder Service Form.pdf

Over 12 million GP appointments are missed each year in the UK, costing the NHS more than £162 million per year - join our reminder service and be part of the solution.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website