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> Rate Our Service
> Our Patient Survey
> Suggestion Box
> Patient Participation Group (PPG)
> Ashford CCG
> Patients Charter

Patient feedback

Patient satisfaction is very important to everyone at Wye Surgery.

We strive to deliver excellent care at convenient times and encourage our patients to let us know how we are doing. Here are some of the ways you can give us your feedback and ideas:


 

iwantgreatcare 

Rate our
service

Write a review or see what others are saying about service at Wye Surgery. iWantGreatCare is a trusted independent website aiming to improve healthcare in the UK. You can contribute by giving confidential feedback about your experience as a patient at Wye Surgery - Go to iWantGreatCare.org

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Our Patient
Survey -
it’s
anonymous!

Next time you have an appointment, complete our online survey or ask for a printed survey at Reception. The survey invites you to rate your experience of making and having your appointment at Wye Surgery, and comment on the other services we provide.

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Suggestions
Box

If you have any other feedback you’d like to give us, please drop a note into our Suggestions Box at reception.

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Patient
Participation
Group (PPG)

A group of patients and practice staff meets 3-4 times a year to discuss our services and new initiatives. This group aims to help Wye Surgery continuously improve the way we meet patient needs and expectations. If you would like to join in, please contact us. Minutes, agendas and reports are published on the Patient Group page of our website.

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ASHFORD
CCG

Wye Surgery falls under the jurisdiction of Ashford Clinical Commissioning Group (CCG). Ashford CCG consists of local GPs and other health professionals from the Ashford area. As a group it is responsible for deciding which NHS services are provided, by whom and where.

If you want to find local health services or give Ashford CCG your feedback you can do so:
Phone: 03000 424815
Visit their website: www.ashfordccg.nhs.uk

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Patients
Charter

Our charter sets out our responsibilities to you and your rights and obligations as a patient. Ask us for a copy, or view the Patients Charter here.

We support the NHS Zero Tolerance Campaign to stamp out violence and verbal abuse, and actively promote respect and cooperation between our patients and staff.

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