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For Advice
You can message your GP using the online service askmyGP.

For GP or clinic appointments
Call 01233 884 585

If we are closed
View Out of Hours, 111 & 999

Opening Hours

Reception

Mon, Wed, Fri 

Tuesday, Thursday

8.00am - 6.30pm

8.00am - 8.00pm

askmyGP
Online self-help and
non-urgent health
advice from our GPs

Always available
via our website

Our GPs aim to respond by
email within 1 working day.

GP Appointments

Monday to Thursday

Friday

8.30am - 7.00pm

9.00am - 5.00pm

Flexible Pre-Book Appointments

Either here at or other local GP practices

Evenings, weekends and bank holidays.
Call us for info or to book.

Telephone Consultations

Monday to Friday

8.30am - 5.30am
A clinician will call you back during surgery hours

Home Visits

Monday to Friday

Call before 10.00am

Minor Injury
Clinic

Monday to Friday

8.00am - 6.30pm 
View injuries we can treat

Clinics & Outpatient Clinics

By appointment

Days and times vary, by clinic

Test Results

Monday to Friday

8.30am - 4.30pm

Dispensary

Monday

Tuesday, Thursday

Wednesday, Friday

8.30am - 6.30pm

8.30am - 7.00pm

8.30am - 5.30pm

Out of Hours

See our Out of hours page for full details, including NHS 111 and 999 Emergency

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GP
appointments

Watch video

download pdf

Pre-book GP appointments - at Wye Surgery
This type of appointment is no longer available. But, if when you see/speak to your GP they want you to come for a future appointment, they will book it for you at that time.

Flexible pre-book appointments - within Ashford Clinical Providers
Evening, weekend and bank holiday Flexible pre-book appointments may be available at any of the GP practices within Ashford Clinical Providers. Phone us to book one of these appointments.

All other GP appointments - at Wye Surgery
Please phone us for an appointment during opening hours. One of our care navigators will assess your needs (in confidence) and arrange for a GP to phone you back, usually within the hour or later, at a time to suit you.

If your preferred/designated GP is available they will ring you back – if not, it will be one of our other GPs

During your telephone consultation, the GP will discuss your problem and agree what to do. You may only need advice or a prescription; or you may be offered an appointment which the doctor will arrange for you.

Alternatively, if you need non-urgent advice you can message our GPs using the online service askmyGP; our duty GP will respond to your health queries by email. (NB: AskmyGP is not a means of asking for an appointment; appointments can only be booked by phone.)

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free text messages

Free
Text (SMS)
Reminders

Sign up for our text message appointment reminder service. Use this form or ask Reception.

This will help us reduce missed appointments, so we can see more patients.

Over 12 million GP appointments are missed each year in the UK, costing the NHS more than £162 million per year. Be part of the solution. Thank you.

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